Colleen, we appreciate you taking the time to share your story with us today. Where does your story begin?

The journey of Phoenix Drone Pros began when Robert Biggs, a tech enthusiast and avid photographer, first laid eyes on drone technology. Fascinated by the potential of capturing breathtaking imagery from the skies, Robert delved deep into the world of drones, honing his skills and mastering the art of aerial photography and videography.

In 2015, with a keen eye for innovation and a drive to share his passion with the world, Robert officially established Phoenix Drone Pros. The name “Phoenix” symbolizes rebirth and renewal and reflects the soaring capabilities of the drones that would soon take flight under his expert guidance.

From the outset, Robert set out to create a company that would stand apart from the competition by offering unmatched expertise, state-of-the-art technology, and personalized service. He envisioned Phoenix Drone Pros as a one-stop solution for businesses seeking exceptional aerial imagery, whether for real estate, construction, search and rescue, cinematography, or any other industry that could benefit from a new perspective.

Fast-forward to today, Phoenix Drone Pros is expanding in its 10th year of business in Franchising. Colleen Biggs, Robert’s devoted wife, brings her heart and expertise to this journey. With over 18 years in the Franchise Industry, she has been a steadfast advocate for franchisees, guiding them through every step of launching their businesses. From territory analysis and staffing to marketing, lease negotiations, training, and leadership development, Colleen has been there, helping others realize their dreams. Her experiences during challenging times in 2001 and 2008 have equipped her with the skills to build resilient, recession-proof businesses.

Colleen’s passion has always been rooted in supporting franchisees and ensuring their success. Through her journey, she learned valuable lessons about what works and what doesn’t, always prioritizing transparency and honesty. At Phoenix Drone Pros, we embody these values, nurturing a community where our franchisees feel supported, valued, and empowered to thrive.

Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?

Like any business, our journey has been shaped by both successes and setbacks—each one a valuable learning experience. When we first started, drones were a relatively new and misunderstood technology. Back then, it wasn’t uncommon to face unexpected challenges, like having a drone shot out of the sky while filming a property or dealing with upset neighbors convinced we were invading their privacy. Those early days taught us the importance of educating our clients and the public about how drones are used and the value they bring.

Over time, as awareness and acceptance of drone technology grew, so did our business. We started by working with residential real estate agents, capturing stunning aerial views that helped homes sell faster. But as we refined our skills and invested in cutting-edge equipment, new opportunities emerged. Today, we’re proud to work on much larger-scale projects, partnering with solar farms, construction companies, and commercial real estate firms to deliver professional-grade aerial data and visuals.

Each of these “bumps in the road” taught us resilience, adaptability, and the importance of clear communication. By overcoming early misconceptions, we’ve built a reputation for reliability, professionalism, and delivering exceptional results. These challenges didn’t just shape our business—they strengthened it, allowing us to soar to new heights.

Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
Phoenix Drone Pros: Elevating Your Vision from the Sky

At Phoenix Drone Pros, we specialize in delivering high-quality drone services tailored to meet the unique needs of each client. With a team of experienced and FAA-licensed pilots, cutting-edge technology, and a passion for innovation, we provide stunning aerial footage, comprehensive inspections, and a variety of other drone solutions.

What We Do
Our services span a wide range of industries, from commercial real estate and raw land development to solar inspections, weddings, and even search and rescue missions. Whether you’re a homeowner needing a roof inspection or a business owner seeking captivating aerial content, we bring expertise, precision, and creativity to every project.

What Sets Us Apart
What makes Phoenix Drone Pros stand out is our unwavering commitment to quality, innovation, and customer satisfaction. Our advanced drone technology allows us to capture areas that are often hard to reach, delivering detailed and accurate visuals that empower our clients to make informed decisions. We pride ourselves on offering: